Returns & Exchanges
At Madison's on Main, we want you to love your purchase; if you are not completely satisfied, we offer returns on most items within 30 days of delivery. All returned merchandise must be in original, unused condition with tags still attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing